An AI assistant that fills your calendar — without playing phone tag.
24/7 booking via chat, SMS, web, or DM. Reads your availability, handles reschedules, sends reminders, and updates your CRM — so your team stops chasing diaries and starts seeing customers.
- ✓ Google / Outlook / Cliniko
- ✓ SMS + email reminders
- ✓ Multi-staff & multi-site
- ✓ Cuts no-shows 40–60%
This week · Sydney clinic
Live demo68%
of customers prefer self-serve booking over phoning a business.
~30%
of bookings happen outside business hours — when your phone is unstaffed.
40–60%
drop in no-shows once SMS reminders are wired in.
The bottleneck
Phones ring. Voicemails pile up. Bookings leak.
Reception is the most expensive call-centre your business runs. An AI booking assistant takes the routine 80% off their plate so staff handle exceptions, not slot-checking.
Phone tag wastes hours
Each booking takes 4–6 minutes of back-and-forth on the phone.
After-hours = lost revenue
A third of bookings want to happen at 8pm when no one's there.
No-shows kill margins
A single missed slot can wipe out a whole day's profit on a chair.
How it works
From enquiry to confirmed booking in under a minute.
Listen
Picks up every channel — web chat, SMS, Instagram DM, Facebook, missed call.
Match
Asks the right intake questions, finds the right staff member, the right service, and the right slot.
Confirm & remind
Books it, sends confirmation + SMS reminders, handles reschedules — and writes it to your CRM.
What you get back
Calendar utilisation, up. Reception load, down.
+22%
average lift in calendar utilisation
−54%
no-show rate after reminders
10h/wk
reception time freed up
38s
median time from enquiry to booked
What's included
A full front-desk — minus the headset.
Multi-channel intake
Web chat, SMS, WhatsApp, Instagram, Facebook, missed-call to booking.
Calendar sync
Google, Outlook, Calendly, Cliniko, Halaxy, Acuity and custom APIs.
Smart routing
Round-robin, skill-based, location-based, staff working-hours respected.
SMS + email reminders
24h and 2h with one-tap reschedule. Custom cadence per service.
Self-serve reschedule
Magic-link flows enforce notice windows and cancellation policy.
Deposit & payment
Stripe / Square integration for paid bookings or holds.
Intake forms
Conditional pre-appointment questions filtered into your PMS.
CRM sync
HubSpot, Pipedrive, Salesforce, Zoho, MailChimp tagged with source.
Reporting
Weekly digest: bookings, sources, no-show rate, revenue booked.
Built for these businesses
Particularly powerful for appointment-led businesses.
Clinics & allied health
Books bulk-bill or fee-paying patients into the right diary.
Dental & cosmetic
Handles new-patient intake forms and treatment-specific slots.
Beauty & wellness
Service duration aware. Handles add-ons and deposits.
Trades & home services
Job-size triage + postcode routing to the right crew.
Real estate
Inspection bookings tied to listing diaries.
Professional services
Discovery calls auto-qualified before they hit your calendar.
Education & RTOs
Course consult bookings with funding pre-checks.
Fitness studios
Class booking with waitlist and cancellation rules.
Why not just…
Better than the alternatives.
Phone bookings
- Cost
- Staff time
- Time to book
- Mins
- After hours
- ❌
- Smart reminders
- ⚠️
Generic booking widget
- Cost
- ~$80/mo
- Time to book
- <1 min
- After hours
- ✓
- Smart reminders
- ⚠️
Full-time receptionist
- Cost
- ~$5k/mo
- Time to book
- Mins
- After hours
- ❌
- Smart reminders
- ✓
AI booking assistant
- Cost
- from $200/mo
- Time to book
- <40 sec
- After hours
- ✓
- Smart reminders
- ✓
Frequently asked
Booking assistant questions.
Which calendars does the booking bot work with? +
Google Calendar, Outlook/Microsoft 365, Calendly, SavvyCal, Acuity, Cliniko, Halaxy, and most clinic/PMS systems via API.
Can it handle multiple staff and locations? +
Yes. Round-robin, skill-based routing, location filters, working-hours per staff, and buffer rules are all supported out of the box.
Does it send reminders to reduce no-shows? +
Automated SMS + email reminders at 24h and 2h, with one-tap reschedule. Most clients see no-show rates drop 40–60%.
Can clients reschedule or cancel themselves? +
Yes — a magic link in the confirmation lets clients self-serve, with policies (notice window, fee logic) enforced by the bot.
How long does it take to launch? +
Typical go-live is 2–3 weeks: calendar integration, scripting, reminder cadence, and a one-week monitored rollout.
How much does it cost? +
The 30-minute discovery call is free — no deck, no obligation. After that: audit $3,000–$6,000, build $5,000–$50,000 depending on integrations and complexity, and managed retainer $200–$2,000/month.
Is the 30-minute discovery call free? +
Yes — completely free, no deck or pitch. We use the 30 minutes to map your booking flow and tell you honestly whether a booking bot makes sense for your business.
Ready to free up reception?
Live booking bot in 2–3 weeks.
30-minute call. We map your booking flow, show a tailored bot, and quote a fixed price.