Adelaide runs on small teams
and long memories.
AI keeps both intact.
From Rundle Street agencies to Barossa wineries, Osborne defence suppliers to North Adelaide clinics — we build AI agents that fit Adelaide's pace. Practical, owned by you, paid back in months not years. No hype, no five-year roadmaps.
- ✓ Defence-supplier experience
- ✓ Wine, food & DTC builds
- ✓ Live in 2–3 weeks
- ✓ APP-compliant, AU-hosted
Live activity · last 6 hours
$90B+
in SA defence sector pipeline. Every supplier needs better systems to compete.
220+
wineries in the Barossa, Clare, McLaren Vale and Adelaide Hills. Each one a DTC business.
<90d
typical payback on the first automation we ship for an Adelaide SMB.
The Adelaide problem
Small team. Big workload. Same 7 days.
Adelaide owners we work with often run on teams of 3–8 people. Everyone wears three hats. That's great for culture, brutal for throughput. AI lets each person stop being the bottleneck on the rote stuff.
One person is three roles
Front-of-house, bookings, accounts, marketing — same person, finite hours.
Cellar door rings while you're pouring
Tasting bookings, club enquiries, allocation questions — and the phone keeps ringing.
Supplier onboarding packs
Defence-tier compliance docs. Insurance certs. Supplier portals. Manual every time.
DTC inbox at 9pm
"Do you ship to QLD?" "What's the next release?" Same five questions, all night.
Booking ping-pong
Six emails to book one tasting. Half the visitors give up before they confirm.
Hiring is slow
Roles take months to fill. Automation is the hire that starts on Monday.
What we automate
The eight things eating your week in SA — handled.
Lead qualification bot
Web visitor lands at 9pm. Bot qualifies, books the call, drops to CRM with notes. You wake up to meetings.
Cellar door / tasting bookings
Reads your calendar, books group tastings, captures dietaries, sends pre-visit info. No-shows drop ~50%.
Wine club & DTC support
Trained on your range, club tiers, shipping rules. Answers DTC enquiries, confirms allocations, recovers carts.
Supplier onboarding (defence-grade)
Generates compliance packs, routes for sign-off, files everything in the right folder structure. Audit-ready.
AI email helper
Triages, drafts in your voice, auto-answers the FAQs. You skim, approve, send.
Supplier bills → Xero
Forward the bill. Bot reads PDF / scan, codes it correctly, posts to Xero, attaches the source.
Social media automation
Repurposes tasting notes / release announcements, schedules posts, auto-replies DMs. Your Insta stops going dark.
Auto-blogging & local SEO
Suburb / region pages for Adelaide CBD, Hills, Barossa, McLaren Vale. So locals + visitors find you first.
A typical Saturday in McLaren Vale
Before. After.
Before
Saturday, 11am — Cellar door
- ✕14 tasting enquiries by email overnight. You haven't replied.
- ✕Phone rang 9 times while pouring. 4 hung up.
- ✕Walk-in group of 8 — no record, no dietary notes.
- ✕Club renewal allocations went out Monday. 23 emails asking "did you get my order?".
- ✕Instagram dead for 3 weeks.
After
Saturday, 11am — same cellar door, more pours
- ✓All 14 enquiries auto-replied overnight with options + booking link.
- ✓Phone bot took 9 calls, booked 5 tastings, took messages for 2.
- ✓Walk-in group's dietaries already in the system — pre-poured.
- ✓Club confirmation auto-sent. "Did you get my order?" bot handles it.
- ✓3 posts queued. DMs auto-replied with the next release dates.
Built for SA
Tuned to the industries that shape Adelaide.
Wine, spirits & food
Cellar door bookings, club renewals, DTC support, allocation emails, supplier reconciliation.
Defence & supply chain
Supplier onboarding, contract management, document control, ITAR-aware automation (unclassified).
Construction & trades
SMS quoting, site visits, supplier bills → Xero, variations tracked, progress claims chased.
Allied health & dental
Cliniko / Halaxy / Power Diary bookings, Medicare bulk-billing prep, recall campaigns.
Real estate & property
After-hours enquiry capture, OFI booking, REX / Property Tree sync, vendor-update automation.
E-commerce & retail
Shopify support bot, cart recovery, returns triage, product Q&A on your catalog.
Education, training & RTOs
Enrolment qualification, course Q&A, USI/VSL admin, certificate dispatch.
Manufacturing & B2B
Quote-to-cash automation, RFQ ingestion, stock-level monitoring, supplier portal.
Professional services
Engagement letters, proposal generation, BAS prompts, client-portal Q&A.
How it works
Four steps. No deck. No vapourware.
30 min · Free
Talk
Real-fit check. We look at your week and tell you honestly where AI helps.
2 weeks
Audit
Workflow mapping + costed roadmap with concrete ROI per automation.
2–8 weeks
Build
Milestone-priced. Highest-ROI piece ships first. You own the IP.
Ongoing
Operate
Monitoring, iteration, training. Your bots stay sharp as your business changes.
SA-wide coverage
Servicing all of SA — CBD, Hills, Vales, regional.
Remote-first, with on-site workshops in Adelaide when a build needs it.
Not listed? We service all of South Australia — metro, Hills, Fleurieu, Barossa, Clare, Limestone Coast and Eyre Peninsula.
Works with your stack
Plays nicely with the tools SA already uses.
We're a small Barossa winery — 4 people, 12,000 cases. The DTC and tasting-booking bot effectively gave us another full-time person, but for the price of a phone bill.
Frequently asked
Adelaide questions.
Adelaide is smaller — does AI automation actually make sense here? +
Yes, often more than in bigger cities. Adelaide SMBs run on tighter teams, so every hour reclaimed has higher leverage. The build cost is the same as Sydney; the impact-per-headcount is usually bigger.
We work with the defence sector — security clearance, ITAR, etc. Can you handle that? +
For unclassified workflows, yes — we routinely build automation for SA defence-sector suppliers around contract management, document control, and supplier onboarding. For anything classified or ITAR-restricted, we scope what stays on-air-gapped systems and what can be automated around the edges.
Is the 30-minute discovery call free? +
Yes — completely free. No deck, no pitch. We use the 30 minutes to look at where your week is going and tell you honestly where AI would pay back fastest.
How much does AI automation cost for an Adelaide small business? +
Discovery call: free. Audit: $3,000–$6,000. Build: $5,000–$50,000 depending on integrations. Managed ops retainer: $200–$2,000/month. Most Adelaide SMBs see payback inside 90 days.
We're a winery / food producer — does it integrate with our cellar door / DTC systems? +
Yes. We've built automations around Vintrace, Ekos, Shopify, Lightspeed, club-membership platforms and EDI to distributors. DTC enquiries, club renewals, allocation emails, tasting bookings — common Adelaide builds.
Does it integrate with Xero, Cliniko, simPRO, REX? +
Yes — plus MYOB, QuickBooks, Halaxy, Lightspeed, Square, Shopify, HubSpot, Salesforce, ServiceM8, AroFlo, Property Tree. If your tool has an API, we can wire it.
How long until something is live? +
Lead qualification bot: 2 weeks. Booking assistant: 2–3 weeks. Full back-office stack: 4–8 weeks. Highest-ROI piece first.
Who owns what you build? +
You do. Code, prompts, knowledge bases — all yours. We can host it for you on the retainer or hand it over completely.
Adelaide · Free 30-minute call
Add a full-time team member. For the price of a phone bill.
No deck. No pitch. 30 minutes on Zoom — we'll show you the three highest-ROI automations for your Adelaide or SA business.
Servicing Adelaide CBD, inner suburbs, Hills, Fleurieu, Barossa, Clare and regional SA.