hi@australiaaiautomation.com.au
Sydney, NSW
A Australia AI Automation Sydney Book a call
Industry · Professional Services

Billable hours bleed into admin nights.

AI built for Aussie law firms, consultancies, agencies and accountancy practices — qualifies inbound, books discovery calls, drafts engagement letters and proposals, chases invoices, and triages the inbox in your firm's voice.

  • Clio · ActionStep · Karbon
  • Engagement letters auto
  • Confidentiality-safe
  • Live in 2–3 weeks

New matter · intake → engaged

Live demo
  1. Enquiry received

    Web form · Thu 11:42pm

  2. Qualified + conflict-checked

    Estate planning · scope clear · no conflicts

  3. Discovery call booked

    Fri 11:00am · 30 min · senior solicitor

  4. 4

    Engagement letter drafted

    From CRM · standard fee scope · ready to review

  5. 5

    Sent for e-signature

    DocuSign · awaiting client

  6. 6

    Matter opened in Clio

    Time tracker primed, trust account ready

28%

of an associate's day is non-billable admin.

11d

average enquiry-to-engagement when no one chases it.

22%

of fee notes paid late because no one followed up.

The firm bottleneck

Senior time spent on junior work.

Most professional services firms can't grow because every new client adds admin to people whose time should be billed at $300+/hr. AI takes the non-billable layer off — without expanding the back office.

🕓

Slow new-client intake

Enquiry sits in the partner's inbox until Thursday. By then they've engaged someone else.

📝

Engagement letters at 9pm

Re-typing scopes, fees, and disclaimers from CRM data into a Word doc, every time.

📨

Inbox overload

Partners spend 2 hours each morning on email before any real work begins.

⏱️

Time-entry friction

Lawyers reconstruct timesheets Friday night, hours go unrecorded — WIP leaks every week.

💸

Awkward AR chasing

No one likes the "your fee note is overdue" email — so it doesn't get sent.

🔁

Repeat client questions

Same status update requests every week from the same clients. All copy-paste.

What we automate

Eight firm workflows — handled.

01

New-matter intake & qualification

Captures scope, urgency, budget, decision authority. Conflict-checks against your matter list. Hot enquiries on the partner's phone in <5 minutes.

Scope intakeConflict checksHot-lead alerts
02

Discovery call booking

Books into the right specialist's calendar. Sends a prep doc beforehand so the call goes to depth, not basics.

Calendar-awarePrep packsSMS reminders
03

Engagement letter automation

Pulls scope + fee + matter detail from CRM, drafts the engagement letter, sends for e-sign, files to the matter automatically.

DocuSignCRM-fillMatter filing
04

Proposal drafting

From a discovery call transcript to a tailored proposal in 15 minutes — your branded template, your fee structure, your scope.

From transcriptBranded PDFEditable
05

Inbox triage in firm voice

Routine emails drafted by EOD, escalations flagged, FYI archived. Partners see only what needs them.

DraftsRoutingPrivilege-safe
06

Time-entry assistant

Watches your calendar, emails, and matter activity. Suggests time entries at end-of-day — you approve in 60 seconds.

Calendar-awareMatter-codedWIP recovery
07

Fee note + AR chasing

Sends fee notes on the right cadence. Chases overdue politely. Escalates only when needed. Cashflow forward 2–3 weeks.

Auto-issuePolite chaseEscalation
08

Thought leadership content

Practice-area content + city-targeted pages ranking for "[practice area] lawyer [suburb]". Compounds inbound month over month.

Practice-area SEOSuburb pagesAuthor voice

A typical Monday

Before. After.

Before

Monday, 8am

  • 9 new enquiries from the weekend — none triaged.
  • 3 engagement letters waiting to be drafted from Friday's calls.
  • 120 inbox emails. Partner starts the day at 7am triaging.
  • $47k of WIP unbilled. Time entries from last week incomplete.
  • 11 overdue fee notes. AR call list untouched.

After

Monday, 8am

  • Weekend enquiries scoped, conflict-checked, 4 discovery calls booked.
  • Engagement letters drafted overnight, awaiting partner sign-off.
  • Inbox down to 6 emails that need the partner personally.
  • Suggested time entries waiting in Clio for one-click approval.
  • Fee notes chased over the weekend — two paid already.

What it actually moves

Real numbers from real firms.

+9h/wk

billable time recovered per fee-earner

−65%

enquiry-to-engaged cycle time

−18d

average debtor days

+12%

WIP captured (time leak recovered)

Built for every firm

Tuned to your discipline.

⚖️

Law firms

Conflict checks, engagement letters, matter intake, fee notes.

📊

Accounting practices

Tax-time client doc chase, scope letters, BAS / IAS triage.

🏛️

Financial advisors

FDS / ROA generation, client review scheduling, FAR-aligned comms.

🧮

Bookkeeping firms

Client doc collection, scope and pricing automation, scaling without hiring.

🎨

Marketing agencies

Brief → proposal, retainer renewal nudges, client report automation.

🧠

Management consultants

Discovery call to proposal, capability deck builders, project ops.

🏗️

Architects + engineers

Project intake, fee proposals, RFI triage, drawing review chase.

🧑‍💻

Tech consultancies

Scoping intake, SOW drafting, milestone billing, support triage.

🎯

Recruitment agencies

Candidate intake, JD generation, client follow-up, contract chasing.

📦

Logistics consultants

RFQ-style intake, costed proposals, recurring engagements.

🤝

M&A advisors

NDA + IM drafts, buyer outreach, deal pipeline reporting.

🏢

Property advisors

Brief intake, market scan summaries, settlement comms.

Works with your stack

Plays nicely with the tools you already use.

C Clio
A ActionStep
L LEAP
S Smokeball
K Karbon
X Xero Practice Manager
H HubSpot
P Pipedrive
S Salesforce
D DocuSign
A Annature
P PandaDoc
M Microsoft 365
G Google Workspace
S Slack
T Trello / Asana
"I used to spend most of Monday catching up on emails and engagement letters. Now Monday morning starts with five matters already moving. We've grown 30% without hiring another paralegal."
Illustrative · Composite of real Australian professional services engagements

Frequently asked

Firm questions.

Is the 30-minute discovery call free? +

Yes — completely free, no deck or pitch. We use the 30 minutes to look at where billable hours leak into admin and tell you honestly which automation will protect your team's time first.

How much does it cost? +

The 30-minute discovery call is free — no deck, no obligation. After that: audit $3,000–$6,000, build $5,000–$50,000 depending on integrations, and managed retainer $200–$2,000/month.

Will it write replies in our firm's voice? +

Yes. Trained on your existing client letters, emails, and proposals so drafts sound like your firm, not a generic chatbot. Lawyers, accountants and consultants we work with say it picks up tone within the first week.

Is it confidentiality + privilege safe? +

Yes. AU-hosted by default, encrypted in transit + at rest, optional zero-retention mode for matter-sensitive content. Aligned to APP, optional confidentiality and conflict-check workflows built in.

Does it integrate with our practice management (Clio, ActionStep, Karbon, Xero Practice Manager)? +

Yes. Clio, ActionStep, LEAP, Smokeball, Karbon, Xero Practice Manager, HubSpot, Pipedrive, Salesforce — intake, time, billing, and engagement data all sync.

How long until it's live? +

Intake + proposal automation: 2–3 weeks. Engagement letter + billing chase: 3–5 weeks. Full inbox + WIP system: 4–8 weeks.

More billables. Less admin.

Book a free 30-min call — we'll show you where to start.

No deck, no pitch. We audit where your fee-earners' time is leaking and tell you the highest-ROI automation for your firm.