Canberra runs on contracts,
capability statements and panel responses. Automate the work around them.
From Russell defence-sector consultancies to Braddon agencies and Manuka clinics — Canberra SMBs win or lose on response quality and response speed. AI handles the rote parts of proposals, contracts, BAS, intake and admin so your senior people work on what wins.
- ✓ Govt-contractor experience
- ✓ IRAP/ISM-aware design
- ✓ Live in 2–3 weeks
- ✓ APP-compliant, AU-hosted
Live activity · last 6 hours
$70B+
in annual Commonwealth procurement. Every dollar flows through somebody's proposal.
90 min
to a complete proposal draft with our automation — vs the day-or-two it takes by hand.
<90d
typical payback on the first automation we ship for a Canberra SMB.
The Canberra problem
Proposals win the work. Admin eats your senior people.
Canberra SMBs are tiny by headcount and senior by mix — directors and principals doing the proposal work because nobody else can. AI lets them stay on the strategic parts (win themes, pricing, relationships) and offloads the rote drafting, formatting and chasing.
Proposals eat principals
$300/hr people doing $30/hr work — pasting standard sections into yet another response.
AusTender scrolling
Someone scans new opportunities every morning. Half are irrelevant. The relevant ones get missed anyway.
Capability statements out of date
Five versions in five formats. Nobody knows which one is current. The wrong one goes out.
Inbound enquiries with no front-of-house
Two-person consultancy. Both billing. Phone rings into voicemail.
BAS-quarter dread
Receipts in three places, two days lost, bookkeeper bill that hurts.
Compliance + IRAP overhead
Document control, access logs, retention — manual, audit-risky, time-consuming.
What we automate
The eight things eating your week in the ACT — handled.
AusTender monitor & qualifier
Daily scan of AusTender, GovTeam and panel notices for your capability areas. Scored, summarised, the worthwhile ones land in your inbox.
Proposal & panel-response drafter
Brief + capability library → first-draft response in 90 minutes. Branded, structured, ready for your principal to lift to winning standard.
Capability statement generator
One source of truth. Bot generates tailored capability statements per opportunity — right CVs, right case studies, right format, single click.
Lead qualification bot
Web enquiry at 9pm? Bot qualifies, books the call, drops to CRM with notes.
Booking assistant
For Canberra clinics, advisors and consultancies. Reads your calendar, books via chat or SMS, confirms the night before.
AI email helper
Triages inbox, drafts replies in your voice, auto-answers the FAQs. You skim, approve, send.
Contract & engagement workflows
Engagement letters and contracts generated from a brief. Routed for signature. Chased if unsigned. Filed when done.
Admin & back-office bots
Supplier bills → Xero, timesheets reconciled, weekly status reports auto-built. Bookkeeper-hours down.
A typical Tuesday in Civic
Before. After.
Before
Tuesday, 7am — Civic
- ✕Panel response due Thursday. Not started.
- ✕2 new AusTender opportunities. You scrolled past 40 to find them.
- ✕Capability statement v.what? Three versions floating around.
- ✕Engagement letter for new client — still drafting.
- ✕Your principals are billing — but also typing CVs into Word.
After
Tuesday, 7am — same office, different posture
- ✓Panel response: first draft already in your inbox. 90 minutes of senior polish, not 2 days.
- ✓AusTender monitor surfaced 2 hits, scored & summarised. The 38 irrelevant ones never reached you.
- ✓Capability statement tailored for this opportunity. Right CVs auto-pulled.
- ✓Engagement letter generated and sent for sig last night. Already signed.
- ✓Your principals on win themes, pricing and relationships.
Built for the ACT
Tuned to the industries Canberra runs on.
Government contractors & panellists
AusTender monitoring, proposal drafting, capability statement generation, contract management.
Defence & national security
Unclassified workflow automation, supplier onboarding, document control, IRAP-aware design.
Professional services
Engagement letters, proposal generation, BAS prompts, client-portal Q&A. Accounting, legal, advisory.
Allied health & dental
Cliniko / Halaxy / Power Diary bookings, Medicare bulk-billing prep, recall campaigns.
Education, training & RTOs
Enrolment qualification, course Q&A, USI/VSL admin, certificate dispatch.
Construction & trades
SMS quoting, site visits, supplier bills → Xero, variations, progress claims.
E-commerce & retail
Shopify support bot, cart recovery, returns triage, product Q&A on your catalog.
Real estate & property
After-hours enquiry capture, OFI booking, REX / Property Tree sync, vendor updates.
Hospitality & venues
Booking bots, supplier-order automation, roster reminders, review-chase.
How it works
Four steps. No deck. No vapourware.
30 min · Free
Talk
Real-fit check. We look at your week and tell you honestly where AI helps.
2 weeks
Audit
Workflow mapping + costed roadmap with concrete ROI per automation.
2–8 weeks
Build
Milestone-priced. Highest-ROI piece ships first. You own the IP.
Ongoing
Operate
Monitoring, iteration, training. Your bots stay sharp as your business changes.
ACT + region coverage
Servicing all of the ACT and the surrounding region.
Remote-first, with on-site workshops in Canberra when a build needs it. Cleared / on-site work scoped case-by-case.
Not listed? We service the whole ACT plus Queanbeyan, Yass, Goulburn, Cooma and the South Coast.
Works with your stack
Plays nicely with the tools Canberra already uses.
We're a 9-person consultancy on a couple of Commonwealth panels. The proposal-draft automation took our first-pass response time from 2 days to 90 minutes. We bid 3× more work, and our win rate went up — not down.
Frequently asked
Canberra questions.
Most of our revenue is government — do you understand procurement? +
Yes. A big share of Canberra builds we do are for government contractors and panellists — across Defence, DFAT, Home Affairs, Services Australia, ATO, ACT Government. Panel response automation, capability statement generation, AusTender monitoring, contract management and security-aware document workflows are common builds.
Security clearance / IRAP / PROTECTED data — can you handle it? +
For unclassified workflows: yes, end-to-end. For PROTECTED or classified data we scope what stays inside your IRAP-assessed environment and automate around the edges (intake, dispatch, unclass comms). We work with your ISM controls, not against them.
Is the 30-minute discovery call free? +
Yes — completely free. No deck, no pitch. We use the 30 minutes to look at where your week is going and tell you honestly where AI would pay back fastest.
How much does AI automation cost for a Canberra small business? +
Discovery call: free. Audit: $3,000–$6,000. Build: $5,000–$50,000 depending on integrations. Managed ops retainer: $200–$2,000/month. Most Canberra SMBs see payback inside 90 days.
Can it monitor AusTender for matching opportunities? +
Yes. We build daily AusTender monitors that filter for your capability areas, score relevance, summarise the brief, and surface the ones worth bidding on. Stop scrolling, start qualifying.
Does it integrate with Xero, Cliniko, HubSpot, Salesforce? +
Yes — plus MYOB, QuickBooks, Halaxy, Lightspeed, Square, Shopify, Pipedrive, ActiveCampaign, simPRO, ServiceM8, REX, Property Tree, DocuSign. Most APIs and webhooks we've worked with.
How long until something is live? +
Lead qualification bot: 2 weeks. Proposal/panel response automation: 3–4 weeks. Full back-office stack: 4–8 weeks. Highest-ROI piece first.
Who owns what you build? +
You do. Code, prompts, knowledge bases — all yours. We can host it for you on the retainer or hand it over completely. For cleared environments we can hand over and never touch the system again.
Canberra · Free 30-minute call
Bid 3× more work. Keep your principals on win themes.
No deck. No pitch. 30 minutes on Zoom — we'll show you the three highest-ROI automations for your Canberra business and how they sit with your compliance posture.
Servicing Civic, inner-north, inner-south, Belconnen, Tuggeranong, Woden, Gungahlin and Queanbeyan.