The Coast runs on tourism waves,
school holidays and a phone that won't stop.
Surf the volume.
From Broadbeach restaurants to Burleigh studios, Robina clinics to Surfers off-the-plan agents — Gold Coast SMBs absorb massive volume spikes without doubling staff. AI handles the inbound flood so peak season is upside, not panic.
- ✓ Peak-season volume ready
- ✓ Multi-venue builds
- ✓ Live in 2–3 weeks
- ✓ APP-compliant, AU-hosted
Live activity · last 6 hours
14M+
visitor nights per year on the Gold Coast. Your inbox feels every one of them.
3.1×
peak-season enquiry volume vs off-peak. A bot scales free; staff don't.
<90d
typical payback on the first automation we ship for a GC SMB.
The Gold Coast problem
Peak season is when you make the money. And lose your mind.
School holidays, schoolies, Easter, summer — enquiry volume triples in a week. Hiring seasonal staff is slow and expensive. AI absorbs the spike automatically and stays on through the quiet weeks.
Peak weeks = chaos weeks
Demand triples. Staff don't. Reply times blow out, bookings get missed, reviews drop.
Interstate phone calls at 7am
Melbourne family planning a Coast trip wants to book a table now. They're not waiting.
Off-the-plan enquiries pile up
Hot leads land overnight. Whoever replies first wins. Usually not you.
Fitness / wellness no-shows
Half the booked classes don't show. Revenue evaporates and the wait-list never knew.
DM spam vs real leads
Insta DMs flood in. Half are tyre-kickers. Real leads get buried.
Reviews you forgot to ask for
Happy customers fly home. You forget to ask. Google rank suffers.
What we automate
The eight things eating your peak week — handled.
Lead qualification bot
Off-the-plan enquiry at 10pm? Bot qualifies, books the inspection, drops to REX / VaultRE. You wake up to meetings.
Booking assistant
Tables, surf lessons, studio classes, treatments — booked via chat or SMS. Reminders night-before. No-shows drop ~50%.
AI email helper
Triages the peak-season flood. Drafts replies in your voice. Auto-answers FAQs.
Product / service assistant
Trained on your menu, packages, room types. Books, recommends, recovers carts.
No-show recovery + waitlist
Cancellation? Instant SMS to the waitlist. Slot re-filled before you noticed.
Auto-review chasing
Job done / guest checked out → SMS asking for a Google review with suggested text. Rankings climb.
Social media automation
Repurposes content, schedules posts, auto-replies Insta DMs, surfaces real leads. Filters out tyre-kickers.
Auto-blogging & local SEO
Suburb pages for Surfers, Burleigh, Coolangatta, Robina. So holidaymakers find you, not the chain.
A typical Saturday in peak season
Before. After.
Before
Saturday, 8am — Easter long weekend
- ✕62 emails overnight. Half are bookings, half are FAQs.
- ✕14 missed calls — 8 booked someone else by 7am.
- ✕3 no-shows from Friday. Waitlist never notified.
- ✕Last week's guests gone. Forgot to ask for reviews.
- ✕Instagram dead. Reels not made.
After
Saturday, 8am — same flood, different feeling
- ✓62 emails handled overnight. 6 escalated to you with summaries.
- ✓Missed calls auto-text-back in 38 sec. 9 booked.
- ✓No-shows auto-replaced from the waitlist. Revenue saved.
- ✓Reviews requested by SMS as guests left. 5-star average climbs.
- ✓3 reels queued, DMs auto-replied with the booking link.
Built for the Coast
Tuned to the industries the Coast runs on.
Hospitality & tourism
Booking bots, room enquiries, package upsell, DM auto-replies, multi-venue routing.
Real estate & off-the-plan
After-hours enquiry capture, OFI / inspection booking, REX / VaultRE / Console sync, vendor updates.
Fitness, wellness & beauty
Class booking, package sales, no-show recovery, review chasing. Mindbody / Glofox / Acuity integrated.
Allied health & dental
Cliniko / Halaxy / Power Diary bookings, recall campaigns, intake forms, bulk-billing prep.
Trades & construction
SMS quoting, site visits, supplier bills → Xero, variations, progress claims.
Cafés, restaurants & bars
Table bookings, supplier-order automation, roster reminders, review chasing.
E-commerce & retail
Shopify support bot, cart recovery, returns triage, product Q&A on your catalog.
Agencies & creators
SOW generation, client onboarding, project status updates, retainer reporting.
Auto, hire & marine
Booking + payment automation, fleet maintenance reminders, customer follow-up.
How it works
Four steps. No deck. No vapourware.
30 min · Free
Talk
Real-fit check. We look at your week and tell you honestly where AI helps.
2 weeks
Audit
Workflow mapping + costed roadmap with concrete ROI per automation.
2–8 weeks
Build
Milestone-priced. Highest-ROI piece ships first. You own the IP.
Ongoing
Operate
Monitoring, iteration, training. Your bots stay sharp as your business changes.
Gold Coast + Northern Rivers coverage
Servicing every postcode from Surfers to Tweed and beyond.
Remote-first with on-site workshops anywhere from Coomera to the NSW border.
Not listed? We service the whole Gold Coast plus Tweed Heads, Murwillumbah and the Northern Rivers.
Works with your stack
Plays nicely with the tools the Coast already uses.
We have three studios across Burleigh, Robina and Mermaid. The waitlist + no-show recovery bot recovered 19% of cancelled classes inside a month. The retainer paid for itself by week two.
Frequently asked
Gold Coast questions.
Tourism is seasonal here — does AI automation make sense year-round? +
Especially yes. The bot handles the volume spikes (school holidays, schoolies, summer) without you needing to hire seasonal staff. Off-peak it keeps replying 24/7 to interstate enquiries researching their next trip.
We have venues spread between Surfers and Coolangatta. Multi-site? +
Multi-site is one of our most common Gold Coast builds. One platform across all your venues / clinics / branches. Each location gets its own hours, menu and personality, all in one place you control.
Is the 30-minute discovery call free? +
Yes — completely free. No deck, no pitch. We use the 30 minutes to look at where your week is going and tell you honestly where AI would pay back fastest.
How much does AI automation cost for a Gold Coast small business? +
Discovery call: free. Audit: $3,000–$6,000. Build: $5,000–$50,000 depending on integrations. Managed ops retainer: $200–$2,000/month. Most GC SMBs see payback inside 90 days.
We sell off-the-plan / luxury real estate — does it integrate with REX / Property Tree? +
Yes. REX, Property Tree, VaultRE, Console Cloud, AgentBox — all common integrations. After-hours OFI capture and qualified-lead routing are the highest-ROI builds we ship for GC agents.
We run a beauty / wellness / fitness business. Will it work? +
Yes. Class booking, package sales, cancellation handling, no-show recovery, reviews — these are core builds. Integrates with Mindbody, Glofox, Acuity, Square Appointments and the major studio platforms.
How long until something is live? +
Lead qualification bot: 2 weeks. Booking assistant: 2–3 weeks. Full back-office stack: 4–8 weeks. Highest-ROI piece first.
Who owns what you build? +
You do. Code, prompts, knowledge bases — all yours. We can host it for you on the retainer or hand it over completely.
Gold Coast · Free 30-minute call
Make peak season upside, not panic.
No deck. No pitch. 30 minutes on Zoom. We'll show you the three highest-ROI automations for your Gold Coast business — then you decide.
Servicing Surfers, Broadbeach, Burleigh, Coolangatta, Robina, Southport, Helensvale, Tweed Heads and the Northern Rivers.